If you are having any difficulty with the accessibility of our website, please contact our website administrator by phone or email to get the fastest possible response.
The contact for accessibility issues is Pet Paradise:
Email: [email protected]
We want everyone who visits the Pet Paradise website to feel welcome and find the experience rewarding. In order to make our website accessible to individuals who rely on assistive technologies or alternative input devices, we are in the process of implementing the Web Content Accessibility Guidelines (WCAG) on our website. These guidelines explain how to design a website whose content is accessible to individuals who are disabled or rely on alternative and assistive technologies.
How are we doing?
We realize there may be some areas that still need improving. We want to hear from you.
The best contact is Pet Paradise, whose information is at the top of this page, but if you are in any way dissatisfied with the response you receive contact:
The Lightspeed Platform
This website is powered by the Lightspeed Platform. Some aspects of the functionality such as the checkout and payment processes are wholly managed by the platform. If you have concerns with those portions of the site, you can reach out to Lightspeed or let us know and we will reach out to Lightspeed on your behalf to address those issues.
Third Party Applications and Services
In an effort to provide the best experience to all our visitors, this website may integrate with third-party applications and services to provide functionality not available on the core Lightspeed platform. While we don't have control over these applications, we would like to encourage those providers to maintain accessibility as well. If you have issues using those features, we will gladly reach out to those providers in an effort to facilitate that process.
Along with our website, we link to third party sites (such as YouTube, Facebook, Twitter, Google) and may also include or embed third-party content to share information and promotional content (such as products, coupons, et cetera).
We cannot control or correct problems with these third-party sites, but please let us know if you encounter difficulty with the sites we link to so we can pass the information along to the owners of those websites. You may also want to address your concerns directly to these third parties.
Below are the publicly available Accessibility Policies of the third party sites we may use:
- Facebook: Click here for Facebook Help Center regarding accessibility
- Google: Click here for Google's statement on accessibility
- YouTube: Click here for information on using YouTube with a screen reader